Returns & Refund Policy

We do not accept returns unless the product delivered is incorrect.

Wrong Product Delivered?
If you receive the wrong item, please do the following:
1. Record an unboxing video clearly showing the issue.
2. Email the video to theretailer18@gmail.com with the subject line: "wrong product delivered"
3. Requests without the required video or subject line will not be entertained.

Refund or Store Credit
If approved, we offer either:
- A full refund
- Store credit, as per your preference

Important
We do not offer returns or refunds for reasons other than incorrect product delivery.
Orders cannot be cancelled once placed.

Contact
Email: theretailer18@gmail.com
WhatsApp only: +91 8126549779